This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website (the “Website”). By using the Website, you agree to the practices described in this Privacy Policy.

1. Who We Are

We provide an online platform that helps users compare car rental offers from multiple rental partners and make bookings online. We do not own vehicles. Depending on the offer you choose, your booking may be fulfilled by a third-party rental provider.

2. Information We Collect

We may collect the following categories of information:

Contact details – such as your name, email address, and phone number.
Booking details – such as pickup/drop-off location, dates, selected vehicle category, and booking preferences.
Technical data – such as IP address, browser type, device information, pages visited, and referral source.
Payment-related data – if you make an online prepayment, payment is processed by a payment provider. We generally do not store full card details.
Communications – messages you send to us via forms, email, or support channels.

3. How We Use Your Information

We use personal information for the following purposes:

To provide the Website services and process your booking request.
To communicate with you about your booking, questions, or support requests.
To improve and maintain the Website, including troubleshooting and analytics.
To prevent fraud, abuse, and security incidents.
To comply with legal obligations and enforce our terms.

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area, we process your personal data under one or more of these legal bases:

Contract – to provide services and complete your booking request.
Legitimate interests – to operate, secure, and improve the Website.
Consent – where required (for example, certain cookies).
Legal obligation – where we must comply with applicable laws.

5. Sharing Your Information

We may share your data only when necessary and only with trusted parties, including:

Rental partners – to confirm and fulfill your booking.
Payment providers – to process online payments securely.
Service providers – hosting, analytics, customer support tools, and security services.
Authorities – if required by law or to protect rights, safety, and security.

We do not sell your personal information.

6. Cookies and Tracking

We use cookies and similar technologies to operate the Website, understand usage, and improve performance. Cookies may be used for:

Essential functionality – enabling core site features.
Analytics – understanding how visitors use the Website.
Marketing – where applicable and permitted, to measure campaign performance.

You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including providing services, maintaining records, resolving disputes, and meeting legal obligations. Retention periods may vary depending on the type of data and applicable requirements.

8. Data Security

We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no online service can be guaranteed 100% secure.

9. International Transfers

Your information may be processed in countries other than your country of residence, including where our service providers or rental partners operate. Where required, we use appropriate safeguards to protect personal data for international transfers.

10. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

The right to access, correct, or delete your personal data.
The right to object to or restrict processing.
The right to data portability (where applicable).
The right to withdraw consent (where processing is based on consent).
The right to lodge a complaint with a data protection authority.

To exercise your rights, contact us using the details on the Website and include enough information for us to verify your request.

11. Children

The Website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can remove it.

12. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when posted on this page. We encourage you to review this policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal data, please contact us via the support email or contact form listed on the Website.